As Agile practices deepen their roots in modern businesses, the role of Kanban in streamlining workflows becomes undeniable. Within Kanban, classes of service are paramount, with the Fixed-Date class standing out. Let’s delve into the SAFe perspective on this intriguing concept.

SP-What is one of the typical Kanban classes of service for Agile teams

1. The Essence of Classes of Service in Kanban:

Kanban is like sorting work items into different groups based on their attributes and how they should be handled. Each group has its own set of rules to make sure things flow smoothly and are prioritized correctly.

For example, it’s similar to an airport where planes are prioritized for landing based on factors like fuel levels, number of passengers, and schedules.

Another way to think of it is like a multi-lane highway, where each lane serves a specific purpose to keep traffic moving smoothly, whether it’s for trucks, cars, or emergency vehicles.


2. Why Fixed-Date Stands Out:

Fixed-Date class of service is all about deadlines. These work items have a specific, non-negotiable due date.

Real-Life Example: Organizing an event. No matter how the preparations go, the event date remains constant. It’s about ensuring everything is ready by that day.

It’s like a ticking clock counting down to a rocket launch. The launch date is fixed, making every second count.


3. SAFe’s Take on Fixed-Date:

From the SAFe 6.0 perspective, understanding and respecting the Fixed-Date class is crucial. It underscores the importance of commitment and instills a sense of responsibility in Agile teams.

Real-Life Example: Think of a student having a project submission. The date is set, and they must plan their work accordingly.

Like a train scheduled to depart at a specific time, it waits for none. Every passenger (task) must board (be completed) before departure (the fixed date).


4. Benefits of Embracing the Fixed-Date Class:

  • Clarity and Direction: Teams know the end goal and can plan their steps.
  • Prioritization: When dates are fixed, the urgency is clear, leading to better task prioritization.
  • Customer Satisfaction: Delivering on promised dates enhances reliability and trust.

Real-Life Example: Online shopping with guaranteed delivery dates. Knowing when a product will arrive enhances customer experience and trust.

Like a restaurant that promises dishes within a time frame, ensuring patrons are served promptly and leave satisfied.


Kanban’s Fixed-Date class of service is more than just a deadline-centric category. It embodies commitment, precision, and the spirit of delivering on promises. In the world of SAFe, respecting such classes ensures that Agile teams remain truly agile, delivering value punctually and consistently.


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